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Posted: Thursday, February 8, 2018 9:10 AM


Role
Are you passionate about creating software and services that scale and transform customer's experiences globally? Do you want to work in an environment that is dynamic, challenging and constantly evolving? Join our journey as we build amazing and revolutionary new platform services that reach millions of customers around the world
Join a team of innovators at Concur as Vice President of Quality Engineering in our Global Technology division. The ideal candidate will have a proven track record of leading a large Quality Engineering or Development organization with a strong passion for customers and focus on innovation in agile development practices with accountability to performance metrics. Through equal parts thought leadership and hard data, this role will partner with and influence stakeholders throughout the organizational stack in engineering, product, sales and support to drive the prioritization and value of quality engineering practices using voice of the customer narratives and insights that inform strategic and collaborative business objectives. This role has the opportunity to design the organizational transformation to support a Quality model within Concur, while continuing to deliver high quality services to Concur's 50+ million users globally. You will lead, develop and manage a globally distributed team of roughly 120 Quality Engineers toward agility, velocity and strategic value. You will succeed by leading through the cultural values of passion for customers, engineering excellence, grassroots innovation, teamwork and collaboration.
Responsibilities include:
Customer Insights
:Engage customers who are business decision makers and technical decision makers to ensure high quality implementations of Concurs platform.
:Translate Voice of the Customer narratives into engineering priorities, and apply the right pressure within the organization to adapt to customers' needs.
:Lead Customer Experience and Engineering Quality initiatives that span organizational seams as Executive Sponsor.
:Lead the Engineering organization toward Concurs corporate NPS goals.
Industry and SAP Influence
:Build relationships across the Quality Engineering organizations within SAPs Cloud Business Group to drive awareness and visibility into Concurs Quality Engineering strategy.
:Establish an industry presence for how Concur defines Quality Engineering, as a discipline and a practice.
:Benchmark Concurs engineering practices against world class organizations as a listening system for evaluating continuous improvement opportunities.
Internal Leadership and Influence
:Evangelize Quality and be highly visible as the champion of Quality to both internal and external stakeholders.
:Build effective and trusted working relationships with other leaders and executives to align and influence Quality Engineering business goals across organizational functions.
:Create an operating environment in which employees and stakeholders understand the importance of creating measurable value in a SaaS business model.
:Leverage Organizational Change Management methods to gain the necessary stakeholder buy:in to drive adoption and accountability for a roles and responsibilities framework that ensures the successful adoption of quality practices within agile teams.
Mature Engineering Practices
:Define a Quality Engineering tools, process and capability roadmap that enables the transformation to DevOps practices.
:Build a Quality Engineering strategy in partnership with Product, Development and Operations leaders that defines Quality initiatives and DevOps practices that drive agility, consistency and a data driven mindset through the lens of our customer's experience.
:Act as strategic advisor and key stakeholder in the design and development of engineering tools strategy in support of a scaled architecture.
:Identify strengths and optimize leverage points in current engineering practices and empower leaders to multi

Source: https://www.tiptopjob.com/jobs/77291018_job.asp?source=backpage


• Location: Bellevue, Seattle

• Post ID: 61790857 seattle
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