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Posted: Thursday, February 8, 2018 9:01 AM

Job Summary:
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities:
You will help with Assurance support activities

:Incident management
:You will assist with Problem management
:System administration
:And you will work with Billing operationsKey Qualifications:
:Bachelor level, in engineering (IT, Telecom) or
:3:5 years experience of deploy system test and lead testing team.
:ISEB/ISTQB software testing qualifications would be an advantage Additional Requirements:
:Knowledge of Managed Service telecom operations practice
:Knowledge sharing and collaboration skills
:Ericsson knowledge
:English skills
:Delivering results and meeting customer expectations
:Analyzing
:Working with people
:Creating and innovating
:Applying expertise and technologyWhy is Ericsson a great place to work?
Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.
Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business and society to fulfill their potential and create a more sustainable future.
With some 115,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the worlds mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions : and our customers : are at the forefront of innovation.
At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change:maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.
Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug:free workplace and perform pre:employment substance abuse testing.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applie

Source: https://www.tiptopjob.com/jobs/77641594_job.asp?source=backpage


• Location: Seattle

• Post ID: 62116912 seattle
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