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Posted: Tuesday, May 2, 2017 4:38 AM

The Hotel Group KEY 3 ‐ SERVICE is our business. Team Members are expected to anticipate our guest’s needs and help them in any way we can by practicing our Hospitality Culture ‐ “Lead Us Towards Hospitality Greatness”. Every Team Member is expected to know and use the Key 3: Acknowledge & Smile, Anticipate & Deliver, Sincerely ThankSUMMARY:Responsible for the management, planning, and execution of the daily activities associated with the Housekeeping & Laundry Department and for maintaining the guestrooms, public space, exteriors, restaurants, bars, and all back of house areas.Essential Functions:• Interview, select, train, supervise, counsel and participate in the evaluation, scheduling, and direction of all housekeeping, laundry, private bar, and overnight cleaners/janitorial staff team members. • Plans, organizes, controls, and directs housekeeping services to ensure hotel rooms, hallways, meeting rooms, back‐of‐house, and other facilities are maintained in a clean, safe, orderly, and secure condition • Establish and maintain related time lines and priorities; evaluate and coordinate response to housekeeping needs and requests ensuring activities comply with established standards, requirements, laws, codes, regulations, policies and procedures. • Prepare annual preliminary budget for housekeeping functions by analyzing and reviewing financial and budgetary data. • Oversee and participate in the preparation and maintenance of various records and reports related to personnel, daily housekeeping activities, inspections, inventory and assigned functions • Responsible for ensuring that all departments comply with sanitation and safety standards for guests and team members. • Responsible for ensuring that all supplies and equipment are inventoried, secured, and at appropriate par levels. • Coordinates acquisition and receiving of all housekeeping and private bar supplies and equipment. • Provides guidance for improvement as needed and implements necessary adjustments. • Monitors and manages guest room Private Bar program and related offerings • Communication devices such as a telephone, pager or radio are frequently used for such functions as communicating with other departments and housekeeping staff within the hotel. • Communicates often with businesses outside hotel to negotiate bids and service contracts with vendors. • Coordinate and prepare specifications for outside cleaning service contracts as required • Oversees work orders to ensure that all repairs and maintenance requests are completed on a timely basis. • Maintains strict control over all keys, storage rooms, and other applicable security aspects of the facility • Moves throughout facility to monitor and take corrective action to ensure quality and service standards are consistently met. • Interacts with guests to obtain objective feedback regarding quality of service and experience. • Investigates and resolves applicable guest or staff member complaints or concerns in a timely manner. • Manages and secures all Lost & Found items for guests and team members via detailed tracking logs and storage program. • Responsible for ensuring that all hotel team members maintain Fire, Life, and Safety compliance with all established policies and procedures as well as all local, state and federal laws and regulations • Ensures compliance with accident and loss prevention programs, SOPs, health and sanitation standards, and regulations to achieve a high level of cleanliness and guest satisfaction. • Detailed recordkeeping in English is required for logs and inspection sheets. • Establish and ensure the execution of the departmental preventive maintenance program for key pieces of equipment. • Report major repairs and items which cannot be repaired to the General Manager for further action and if necessary, place a room out of order. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Qualified candidates will have the ability to work a flexible schedule, including nights, weekends and holidays. Excellent oral and written communication skills, proficiency with Microsoft Office and Outlook, and familiarity with property management systems is required. A minimum of 2 years hotel management experience is required, preferably in Housekeeping. JB.0.18.LN.

Apply now at: https://bellevue-wa.geebo.com/jobs-online/listview/directory/153/listing/239/id/567441582-director-of-housekeeping-/

• Location: Seattle

• Post ID: 45742843 seattle
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