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Posted: Saturday, April 29, 2017 5:38 AM

Company InformationPACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started! Division InformationPACCAR PartsPACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing.Requisition SummaryThis position primary function is to respond to a variety of inquiries via the web and/or telephone by PACCAR dealers regarding order placement, expediting, order modification, shipping, availability and pricing.Job Functions / ResponsibilitiesAdvise customers concerning order status, changes, shpping information, product availability, product programs and pricing policiesNegotiate vendor availability and lead times based on dealer needsResolve issues pertaining to shipments, expediting and special order handlingSpecial Projects as requiredQualificationsHigh school diploma requiredBachelor's degree or two years of college level studies in business or related field preferredTwo or more years in Customer ServiceExcellent communication skills both verbal and writtenStrong Negotiation skillsAbility to work in a demanding and fast paced environmentAbility to multi-task in a demanding customer oriented environmentPositive attitude towards service whil managing difficult situationsStrong PC skills, including Word, Excel, as well as typing skillsExcellent problem solverHighly attentive to detailsDemonstrated ability to follow up on tasks until they are brought to closureFrench or Spanish language a plusAdditional Job Board InformationPACCAR is an Equal Opportunity Employer/Protected Veteran/Disability..

Apply now at: https://renton-wa.geebo.com/jobs-online/listview/directory/157/listing/239/id/557614813-customer-service-representative-job-/

• Location: Seattle

• Post ID: 45787248 seattle
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