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Posted: Saturday, November 18, 2017 12:03 AM

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http://seattle.wearespin.com

Full-Time positions available

The Floor Manager will be responsible for overseeing front of house operations while providing excellent customer service. The Floor Manager must have previous management experience in the restaurant/hospitality/entertainment industry and strong attention to detail.

Essential Functions:

Oversee front of house operations while providing excellent customer service.
• Ensure proper scheduling of service team.
• Handle guest complaints and render decisions judiciously and tactfully.
• Assist with inventory and monitor supply requisitions to ensure costs are kept to a minimum without losing quality and usage of materials.
• Supervise the team to include efficient staffing, team development, training, performance management and policy enforcement.
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs.

Position Requirements:

• 2-4 years’ experience in restaurant/hospitality/entertainment management required.
• Superior customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Ability to work a flexible schedule.

• Location: Seattle

• Post ID: 56943872 seattle
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