Posted: Friday, February 2, 2018 3:12 PM
Work Area: Education and Training
Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Recruiter Name: Gene Currie
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
As a Sr. Instructional Designer, you will be responsible for creating and maintaining training materials and programs for Concur employees, partners, customers, and end users, which may include online toolkits, classroom instructional material, eLearning/video storyboards, product demonstrations/simulations, custom client content, laboratory guides, certification testing, scripts, and other requisite training material. You will act as a thought leader on the team, owning the creation and maintenance of one or more content programs in addition to your content design and development work.
This position requires skill in collaborating with multiple members within the team and stakeholder business units, across functional teams, and acting as the project manager and owner responsible for training programs created. This position does not have direct reports, and it will report to the Senior Manager, Learning Services.
:Project management, including communicating and reporting project status, resource utilization, and tracking against the team production roadmap.
:Conducts training needs assessments and recommends training delivery models and programs.
:Creates curricula as required for on:boarding, new solutions training, continuing education, mentor:mentee programs, post:training reinforcement, and other topics as required (e.g., industry knowledge, corporate vision, etc.).
:Conducts content interviews with Subject Matter Experts (SMEs), manages the SME deliverable review process, and assists SMEs in delivering training.
:Gathers alpha and beta feedback and incorporates process improvements into training that enhance student and stakeholder satisfaction.
:Edits instructional or informational materials for content accuracy, training efficacy, and language professionalism.
:Work with a wide array of learning and eAuthorware tools including (but not limited to), Captivate, Camtasia, Articulate, Storyline, etc. to create and maintain training deliverables.
:Delivers presentations, stand up training, online courses or other instruction to trainers, customers, end users, and various groups within Concur.
:Apply adult:learning best practices and methodology on all courseware designed, developed, and delivered.
:Design and implement learning objectives and performance tracking for all training deliverables.
:Develops subject matter expertise on Concur products.
:Participates on launch and sales readiness teams and provide needed collaboration as required by product management and product marketing.
:Communicates frequently with people with various technical backgrounds (technical and non:technical).
:Ability to work independently under minimal supervision or on a team.
:Provides weekly and monthly status reports on both departmental metrics and personal goals status.
:Adheres to the learning product design and curriculum specifications
Education, Experience and Training required:
:B.A. or B.S. Degree in Instructional Design, Communications, English with writing emphasis, or equivalent work experience.
:7:10 years' experience of course development and/or instruction.
:Project Management Tools.
:Extensive experience creating, maintaining, and delivering distance
• Location: Seattle
• Post ID: 61557317 seattle