search
Home > Seattle jobs > Seattle customer service

Posted: Friday, February 9, 2018 3:50 PM

Reply

Customer Service Representative


Job Description

Customer Service Representative needed for E-Commerce Support at global leader in retail and merchandising



Reference ID: 13709

Pay: $13.50hr

Location: Northern Issaquah

Contract to Hire



If you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you have an opportunity to work with a truly fantastic group.



Merchandising is the lifeblood of our client, and the business is centered on warehouse operations. Most employees begin their careers in the warehouse setting, becoming experts in merchandising and operations. The company also offers diverse career opportunities in many other areas, such as Accounting, Buying, Marketing, Journalism, Information Systems, and Human Resources, to name a few. To build these teams, our client needs support from very talented people. That’s where you come in as a Customer Service Representative.



In this role, you would field telephone calls and member facing chats to provide information, research online issues, provide assistance with website navigation, problem-solve with each caller, and advocate for our client’s members in a friendly and efficient manner.



Responsibilities:

• Answer a high volume of incoming phone calls and text-based, real-time chats
• Investigate customer issues and provide appropriate solutions, including answering general product or website navigation questions
• Research complex online order tracking and logistics surrounding delivery
• Take initiative to provide compromises and out of the box solutions to resolve customer issues
• Operate as the liaison between customers, vendors, buyers, and operations staff
• Multitask in computer programs simultaneously - using multiple screens - while on the phone or responding to chats


Qualifications:

• High school diploma or equivalent required
• Ability and willingness to pass a drug test
• Ability and willingness to pass a criminal background check
• Previous customer services experience required
• Previous call center experience preferred
• Excellent written and spoken communication skills, and experience with professional email correspondence
• Advanced and demonstrable data entry skills




Parker Staffing Services offers administrative, customer service, call center, and executive assistant job opportunities in the Seattle and Bellevue metro area. Parker has served as the staffing agency of choice for thousands for over three decades. Visit our employment opportunities page at http://www.parkerservices.com to review our full offering of temp and direct hire job openings!



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Description

Parker Staffing Services is a dynamic sales and recruiting organization with a history of providing temporary and direct hire services to businesses across the United States going back to 1979. Based out of Seattle, WA, we are a team comprised of friends, millennials, parents, lifetime Pacific Northwesterners, the recently relocated, athletes, mathletes, and bakers who all take pride in delivering quality contract and direct hire job seekers to our clients.

The Puget Sound Business Journal has recognized Parker as a Best Workplace in Washington for five consecutive years. Seattle Business Magazine has named Parker as one of Washington’s Best Workplaces for three consecutive years. Parker has also been recognized by Staffing Industry Analysts as a Best Staffing Firm to Work For and two Parker contractors were named by the American Staffing Association as National Staffing Employee of the Year (2016 & 2018).

• Location: Issaquah, WA, Seattle

• Post ID: 62130377 seattle
seattle.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018 backpage.com