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Posted: Thursday, February 15, 2018 10:44 AM


Core Functions: · Assist passengers or effectively communicate passenger requests to other departments, and resolve passenger issues promptly with a positive outcome;
Ability to multi-task and pay close attention to detail while working in a fast-paced environment;
· Must be able to give and receive verbal communication in person and over portable radios;
Inspect and verify passenger documentation, identification documents, etc.
Check all facility/terminal doors, fences, and gates to ensure they are secure and pose no security or safety threat;
· Open, monitor, and close doors, fences or gates as needed; · Some jobs may require the use of hand-wands and/or X-Ray screening machines. · Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents. · Contribute to team effort by accomplishing related results as needed. · Relieve other team members as needed; · Must be able to adhere to company uniform policy; · Must be able to work variable hours, flexible shifts which may include some holidays and weekends; Language Skills:
Ability to clearly read, write, and speak English fluently;
Ability to read, analyze, and interpret important cruise related documents and identification;
Ability to respond to common inquiries or complaints from clients, guest, employees, and management team.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions;
Ability to make independent and good judgment decisions within proper policy and procedure.

Environmental Factors and Physical Requirements:
Requires the ability to frequently walk to employee work areas and other work areas;
Requires the ability to push, pull, carry, and lift up to 15lbs;
Must be able to sit and stand for long periods of time, and work both indoors and outdoors may be requested.
All positions require to stand on post anywhere between 1 to 4 hours at a time.
Use of sight, including viewing computer monitors or camera monitors for periods of time;
Requires close vision, distant vision, and the ability to adjust focus;
All jobs require use of hand-held radios.
Requires the ability to work in a work environment where there is moderate to extreme noise;
Traffic Officers may perform duties in busy city streets and on the cruise terminal.

Qualifications and Competencies:
High School diploma or GED equivalent;
Passionate about customer service and must have relevant work experience;
Additional languages desirable;
Commitment to continuous improvement;
Strong interpersonal skills and the ability to stay calm under pressure;
Self-motivated and able to work independently;
Attentive to detail and numerate;
Ability to follow processes and procedures and apply flexible approach when required;
Ability to pass a state and federal background check;
Must be able to obtain TWIC Card;
Must be able to obtain/maintain a valid Washington DOL Security Guard License ("Guard Card"),
May be required to get Washington State Flagger certification;
This position is full time seasonal
Rate of pay ranges from $16.43 to $17.00

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• Location: Seattle, Seattle, WA

• Post ID: 62446352 seattle is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018