Home > Seattle jobs > Seattle customer service

Posted: Sunday, November 5, 2017 7:57 PM

Job Description: A Banquet Server is responsible for delivering & serving food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. What will I be doing? A Banquet Server is responsible for delivering & serving food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. Specifically, you will be responsible for performing the following tasks to the highest standards:Set banquet tables to meet the function specifications.Carry trays up to 50 lbs. Serves food, beverage and condiments/accompaniments to banquet and function clientele in a friendly and courteous manner to ensure guest satisfaction. Delivers dirty china, silver and glassware to kitchen stewards area.Quietly removes china, glassware and silverware from tables at the end of the meal period.Set/display food and beverages on buffet tables for delivery to function guests requiring buffet service. Requires pushing large wheeled tables to and from the function room area. Serves guests and clears tables. Delivers dirty china, silver and glassware to kitchen stewards area. What are we looking for? EDUCATION High School graduate or equivalent preferred. EXPERIENCE Previous food service experience required. LICENSES OR CERTIFICATES Food Service Sanitation certification. Alcohol Server Permit (if required). GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Meet minimum age requirements for jurisdiction. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.Knowledge of the appropriate table settings, serviceware and menu items. Some wine knowledge.Ability to read, speak and write the English language in order to communicate with guests.Ability to remember, recite and promote the variety of menu items.Ability to transport up to 30 lbs. on a continuous basis.Ability to operate beverage and toast equipment. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


• Location: Seattle

• Post ID: 57943677 seattle is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017