Posted: Sunday, November 5, 2017 11:34 PM
SUMMARY: Spoken Communications is shaping the future of voice recognition and cloud-based services. To achieve this, we blend of a variety of disciplines (such as NLP, data mining, machine learning, big data, semantic web, graph stores, cloud computing) in an effort to understand our customers and the things they're excited about. To complement our complex algorithms and extensive data analyses, we create elevated and inspirational mobile and web features across the entire communication experience. We are also incredibly intent on solving some of the most complex computing problems to be found in industry and academia, and we get to test our solutions in the real world every day. On a day-to-day basis, you'll be part of a small, close-knit team of Engineers that are incredibly technical, agile, data driven, and highly collaborative. You'll find yourself collaborating with world-class Engineers, Research Scientists and Data Analysts, PhDs and industry veterans who have expertise in a wide range of disciplines. Youa€ (TM) ll help analyze customer behavior, propose innovative ideas and solutions, implement big things, and then measure the results. If you're as passionate as we are about making the Spoken platform increasingly awesome for our customers, we'd love to chat with you! We're seeking highly talented, driven and motivated Engineers with big ideas, who are also obsessed with finding new, intuitive, and engaging ways to interact with our customers, automating customer self-service, improving quality of service, and providing business analytics to deliver a superior customer experience. ESSENTIAL DUTIES: Experience building large scalable and distributed systems Experience working with python web frameworks and building RESTful systems. Provide ongoing support, maintenance and enhancement of systems Understanding of secure coding principles Perform peer code reviews and Code audit - Analyze existing code and remediate performance issues within existing applications Unit test modules, integration testing with other modules to deliver quality code EDUCATION AND EXPERIENCE NECESSARY: Bachelor's Degree in Computer Science or related field 5+ years professional experience in software development and building successful production software systems Knowledge of Computer Science fundamentals (object-oriented design, algorithm design, data structures, problem solving, and complexity analysis) Candidates must have experience developing distributed software services and an understanding of design for scalability, performance and reliability 5+ years professional Python software development in Linux environment Demonstrable and clear understanding of Python multi-threading concepts and best-practices Excellent verbal and written communications skills Commitment to excellence ABOUT SPOKEN: Spoken Communications is one of the fastest growing technology companies in the Pacific Northwest, with over 200% annual sales growth. It is backed and advised by Ignition Partners and Ignition Capital, leading investment firms established by senior leaders from Microsoft and AT&T Wireless. Spoken provides mission critical technology services to call centers through its cloud based telephony platform and is on its way to becoming a market-defining innovator in the contact center industry. Currently, the company is managing the telephony infrastructure for 12 enterprise clients and servicing over 200 million minutes of customer talk time per year across over 4,000 call center agents in a remote, work from home environment. Spoken's culture is casual yet high energy. We are passionate about customer service and enjoy working in a collaborative environment. We value work/life balance, efficiency, simplicity, and making a difference in the world. Spoken offers exceptional professional and financial growth potential..
• Location: Seattle
• Post ID: 57945052 seattle