Posted: Sunday, November 5, 2017 9:31 PM
Job DescriptionBusiness Analysis AdvisorJob ID 2017-2357Location US-CA-Aliso ViejoUS-TX-AustinUS-WA-SeattleCategory Information TechnologyPosition Type Regular Full-TimeMore information about this jobOverviewThis key role in the IT Business Applications team is responsible for improving the current implementation/integration of Quests HR/Payroll systems and assist in future implementations of HR/Payroll related systems. The business analyst will be expected to work collaboratively to continually improve the systems and processes we design, develop and implement for Quest employees. The HR BSA will provide internal analysis to key areas of the business, and to the IT project management, development and testing organizations. This role will participate in implementation and improvements to the HR/Payroll related applications, and fully meets the needs of our internal business customers. Roles that this position will work closely with include the following:IT Project Management Team - work very closely with the PMs who have responsibility for managing implementation projects.IT Development & QA Teams - work closely with developers, development managers, testers and test managers when required.Business Stakeholders - develop very close, trusting and open relationships with key business stakeholders and gain a deep understanding of business pains, requirements and processes.Project Sponsors - periodically present information related to implementation projects to project sponsors.ResponsibilitiesThe HR/Payroll Business Systems Analyst will be involved in most aspects of system and process implementation projects and must understand and be able to move easily from IT-centric to business-centric topics. Provide support for the FairSail production environment including any 3rd party integrations (Concur/Oracle). Log FairSail service requests as needed, working with HR Business Support team as necessary to resolve accordingly.Help in identifying inefficiencies in the current business process and work to define and document the future state business processes. Create process flows, document the solution design and identify system integration impacts.Develop test cases to ensure solution designs meet the business requirements and function according to specificationParticipate in major system implementations, upgrades and enhancements.Working closely with assigned project managers, assist in managing IT and business expectations pertaining to projects and providing accountability for what is deployedAnticipate implementation issues and take corrective action, escalating as needed, to resolve and meet commitmentsWork closely with FairSail; ADP; iCIMS, and Quest Oracle resources. Effectively communicate across teams and business areasDevelop and deliver training materials for new HR/Payroll technology releases for the business users.Share in system administration responsibilities.QualificationsBachelors degree in Business, Computer Science or similar discipline, or equivalent work experience3+ years of software implementation consulting experience3+ years of experience using HR systems and processes (FairSail experience a plus)5+ years of industry experience in similar environment(s)Energetic, motivated, and service-orientedStrong analytical skills and experience with enterprise-level business process analysis, design and redesignExcellent problem solving, interpersonal communication, and business analysis skillsExperience in and understanding of different software development life cycles (waterfall, agile) and contemporary software quality assurance processesExperience working with distributed/remote teamsAbility to multi task and work on multiple projects simultaneouslyOptionsApply for this job onlineApplyShareEmail this job to a friendReferShare on your newsfeedConnect With Us!Not ready to apply? Connect with us for general consideration.Go back to the welcome pageApplication FAQsSoftware Powered by iCIMSCompany DescriptionJoin QuestReady to join a community of diverse, energetic people at a customer-centric organization that exemplifies innovation, profitable growth, and open, transparent engagement? Since 1987, weve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation.With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers journey. Join the innovation. Join Quest.
• Location: Seattle
• Post ID: 57947512 seattle