Posted: Wednesday, December 27, 2017 12:28 PM
Are you passionate about creating software and services that scale and transform customer's experiences globally? Do you want to work in an environment that is dynamic, challenging and constantly evolving? Come help us build amazing and revolutionary new platform services that reach millions of customers around the world
Join a team of innovators at SAP Concur as Vice President, Head of Concur IT Business Services. This role is responsible for leading a org responsible for Concur's business applications and systems serving 7000+ SAP Concur employees and delivering mission:critical business solutions and applications to acquire and serve growing and global SAP Concur's 50M/40Thousand users/customers. The ideal candidate will have a proven track record of leading IT and Business Solutions Development organizations with a strong passion for customers and employees focused on making all company functions from R and D, finance to sales, marketing and HR successful. This person would be driven by customer satisfaction and delivering high quality and secure services and solutions.
:Shares SAP Concur values and culture of putting people and customers first
:Capable of leading and growing an engaged IT organization with multiple teams that delivers a high customer:satisfaction score every year
:Understands and values various functional organizations and business processes that need to be supported within IT
:Is a strategic planner who builds value by inspiring the team and partnering effectively with stakeholders and customers of IT services to build great business solutions
:Understand the current cybersecurity space and is a daily implementer of sound security principals within IT
:Capable of thinking longer term while executing on shorter goals. This person should be able to design an IT org for the future and evolve the team as such
:Is a big thinker that can help other Concur functional orgs such as marketing and sales to continue and accelerate growth of the company
:Able to drive the annual strategy and business operation planning for IT, in partnership with the CIO organization and other Concur group leaders
:Is metrics driving and can define and quantify success for self and the organization
:Leading and transforming an IT organization for greater scale and capabilities
:Contributing to building a great IT organization within SAP which Concur is a part of by building relationship and driving up innovations
:Collaborating closely with the SAP CIO and his SAP IT Services organization
:Executing on current IT goals and objectives while delivering an IT roadmap for the future
:Maintaining and improving our high employee satisfaction rates while increasing our customer and partner satisfaction
:Delivering and implementing a comprehensive security plan for IT
:Deliver solutions to support and enhance Concur businesses such as Sales and Marketing
:Responsible for planning the IT roadmap, annual budget, resource and operation plan and executing on it
:Experienced IT leader, well versed in building outstanding organizations.
:Demonstrated effective leadership and 10+ years of enterprise software along with 15+ years of IT staff management experience.
:Demonstrated expertise in improving IT processes across business and software teams
:Good understanding of Agile software development methods.
:Deep knowledge of business functions such as Marketing, Sales, Legal, HR, Finance
:Strong business planning skills from strategy and initiatives to budget and resource planning
:Excellent written and oral communication skills and the ability to present both business and technical information to a wide audience including customers, executives, peers, and staff.
:Advanced technical Computer Science, Information Systems, Engineering or Business Administration. Complimentary degree in business administration or MBA would be desired.
• Location: Seattle
• Post ID: 59924502 seattle