Posted: Wednesday, April 19, 2017 2:54 AM
Nurturing Expressions currently has openings for full-time Receptionist/Admin Support person at its West Seattle Corporate Office. This is an exciting time to join Nurturing Expressions, as we are a rapidly growing company with internal growth opportunities available. Do you have friendly outgoing personality?! Our office in West Seattle is seeking an outgoing, friendly, multi-tasking individual to join our dynamic team! The ideal candidate will provide enthusiastic, effective customer service to our clients and must be a detail-oriented team-player with a strong interest in the healthcare field, as well as, the ability to show sensitivity and discretion when engaging with clients. This individual would be based in our West Seattle Corporate Office. The Receptionist/Admin Support position is responsible for answering the phones, talking to insurance companies, vendors, employees and answering customer questions. This includes, but is not limited to educating clients on their unpaid balance, deductible, insurance coverage and collecting funds due. Our ideal team member must understand and effectively communicate the process of using healthcare insurance benefits to obtain a DME (durable medical equipment) breast pump, compression garment, or mastectomy/prosthetic item. Essential Duties: Excellent customer service Strong attention to detail Knowledge of medical and insurance terms Confident in asking for and collecting money for co-pays, deductibles and late fees Process purchases through QuickBooks and Point of Sale software Answer questions about products and services in person or over the phone Support office staff by answering phones and directing calls to appropriate staff Ability to handle multiple phone lines and communicate with other office staff Required qualifications: High School Graduate or equivalent required One year of experience in a Medical Office or Clinic setting Able to bend, lift or move items from both low and high shelves, pull/push up to 30lbs, and be on your feet for extended periods Excellent communication and organizational skills Excellent customer service, able to respond to customer concerns with compassion Applicants must pass a background check Experience with Microsoft Office Suite required Previous experience with insurance preferred desired This is a full-time position, the hours are Monday-Friday 8:30am to 5:30pm. Please submit resumes and cover letters of interest via email. Resumes submitted without a cover letter will not be considered. Company Description: Nurturing Expressions was founded in 2004 by Tracy Corey, a Registered Nurse and Board Certified Lactation Consultant. The company began as a mobile service, bringing breast pumps and lactation services directly to moms in their homes or hospital rooms. Today, we have grown to include two full-time retail boutiques and our mobile service which offers daily visits to most of the major hospitals in the Puget Sound area. We offer breast pumps for rental and purchase, breast pump accessories and support, compression therapy and garment fittings, and mastectomy bras and prostheses. The administrative office and boutique store is located in the West Seattle Junction. In early 2016, our second boutique and support center opened in Poulsbo, Washington.
• Location: Seattle
• Post ID: 45059583 seattle