Posted: Wednesday, February 28, 2018 12:23 AM
Job Summary:Takes orders from customers and expedites coffee-espresso drinks and related food and beverage sales and/or operating an efficient trayline meal service. Incumbents may be assigned to either activity and will be cross-trained in both service areas. Food handling activities are performed in accordance with external and internal guidelines and regulatory guidelines, and an employee works effectively to minimize waste during the flow of food while maintaining a quality end product. Work includes accurate cash handling and incumbents must accurately follow internal procedures and conform to established standards. In addition, work includes setting up and delivering catering orders to appropriate customers. An employee is accountable for the accuracy of all assembled orders, maintaining par stocks, ordering supplies, and rotating products for maximum quality. Given the extensive contact with customers, an incumbent is expected to demonstrate excellent customer relation skills.Essential Duties:May prepare espresso orders for patients, staff, visitors and catering, using standard recipes and plating guidelines; assists customers with food and beverage orders by answering menu and recipe-related questions; utilizes suggestive selling techniques to maximize sales.May operate patient trayline accurately and efficiently to meet designated timelines; dishes and garnishes assigned food items according to the appropriate menu.May prepare patient orders following patient menu guidelines; prepares tray set-up according to tray guidelines; disassembles patient tray carts and washes/stores small wares accurately per designated timelines.Utilizes all functions of the relative Point-of-Sale (POS) system to expedite all forms of payment for products or services; reconciles cash bank and daily receipts at the end of shift in accordance with established procedure(s); reports out-of-balance conditions to management.Delivers, sets up and breaks down all food and beverage catering orders; cleans up after a catered event in a thorough and timely manner. Inventories supplies to maintain accurate production par levels in the customer service, merchandising, and/or trayline service areas; completes production par lists, freezer pull lists, pre-meal checklists, requisitioning and waste sheets, and others of similar purpose.Performs work assignments in accordance with regulations and standards applicable to personal hygiene and food preparation/handling/disposal; keeps abreast of department standards, as well as local, state, and federal agency guidelines.
• Location: Seattle
• Post ID: 63316807 seattle