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Posted: Monday, November 6, 2017 1:33 AM

SUMMARY The Donor Information Coordinator uses the Tessitura Database to manage gift entry and acknowledgements within the Development Department. This position also serves as the principal liaison with the Finance Department for daily gift entry reporting, monthly reconciliation, and annual audit. Gift Processing and Acknowledgment System Manage all tasks related to daily contribution entry, acknowledgment and reporting in Tessitura. Enter donations and all related data for all aspects of fundraising, including special event purchases. Oversee implementation of policy for timely gift entry, donor acknowledgment; including reconciliation, donor security, recording accuracy and compliance with audit regulations for $6M+ in annual fundraising revenue. Produce all donor acknowledgments, both paper and electronic. Update text changes in acknowledgment letters and other documents produced through Tessitura. Provides letter template updates for Associate Director of Development to review and approve. Scans letters for filing. Prepare appropriate materials for donor files, finance files, and batch files. Maintain all hard files for major donors, including filing on a weekly basis. Administer corporate matching gift processes, interfacing with corporate giving institutions as the point of contact for all issues, account set up, inquiries, and maintenance tasks. Inform gift officers of delinquent and expired credit cards. Perform customer service calls as directed by gift officers to collect new or updated credit card information directly from donors via phone. Manage all billing processes, including automated monthly credit card billing and manual monthly pledge billing for endowment, annual fund, and tele-fund campaigns. Collaborate with the Annual Fund Manager to create and execute follow up communication for outstanding tele-fund campaign pledges. Manage renewal and expiration postcard program for Membership program with monthly mailings. Perform all gift adjustments, corrections, and write-offs as directed by gift officers. Provide exceptional customer service to donors on the phone or via email, and promptly fulfills requests for tax acknowledgement letters. Assist Special Events Manager with data entry for fundraising events throughout the season via Greater Giving, an event and auction software. Manage check-in process for selected fundraising events during season; brainstorms and executes efficient systems to check guests in and collect contact and payment information. QUALIFICATIONS College degree or equivalent. 1-3 years of related experience. Experience with fundraising databases required, familiarity with Tessitura preferred. Knowledge of basic financial reporting; strong acumen with numbers. Demonstrated skill regarding attention to detail including a high degree of accuracy Excellent communication skills both oral and written Go to for full job description and direction to apply. Please submit cover letter and resume. PNB values diverse perspectives, and life experiences; people of color, women, LGBTQ, people with disabilities, and veterans are encouraged to apply. The Chronicle of Philanthropy. Keywords: Donor Services Representative, Location: Seattle, WA - 98109


• Location: Seattle

• Post ID: 57954592 seattle is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017